GeoHelp
This service provides technical support and Troubleshooting for the applications and software provided by the GIS Center.
This is a comprehensive incident management process facilitating users to report any incident observed in applications or solutions provided by GIS Center. The incident will be handled in Tier 1 (initial support) and Tier 2 (Higher support) based on the severity of the issue.
Steps To Apply
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Step 1
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Step 2
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Step 3
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Step 4
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Step 5
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Step 6
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Step 7
Submit Ticket
Under process
Investigate the issue
Provide Resolution
Incident Solved
Evaluation
Ticket Closed